Remodel Cam Privacy Policy

Last Updated: October 29, 2026

1. Introduction

This Privacy Policy (this “Policy”) describes how NexusBird, Inc. (“RemodelCam,” “we,” “us,” or “our”) collects, uses, discloses, and protects Personal Information in connection with the RemodelCam mobile application (the “App”), the website at remodelcam.com (the “Site”), and related services (collectively, the “Services”).

“Personal Information” means information that identifies, relates to, or could reasonably be linked with a particular individual or household. It does not include de-identified or aggregated information.

By using the Services, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, you must not use any of the Services. If you change your mind in the future, you must stop using the Services and you may exercise your rights concerning your Personal Information as set out in this Policy.

2. Summary of Key Points

• The App records audio and takes photographs when you capture a room. We store this content on our servers to generate your designs, maintain your projects, and improve the Services.
• We use third-party artificial intelligence service providers to process this content.
• We disclose your contact information and project details to home improvement professionals when you submit a quote request.
• We may disclose certain information to advertising and analytics partners for advertising attribution, measurement, and optimization.
• You may delete your projects and account in the App and exercise the rights described below.

3. Information We Collect

3.1 Information You Provide

• Account Information: your mobile telephone number, verified by a one-time code sent by text message.
• User Content: audio recordings of your voice made during a capture (“Recordings”), photographs taken during a capture or selected from your photo library (“Photographs”), and any other content you submit through the Services.
• Project Information: the room type, style, colors, and changes you select, type, dictate, or mark on a design.
• Property Address: the street address of the property where your project is located, which you type, select from address suggestions, or fill in from your device’s location.
• Quote Request Information: your first and last name, ZIP code, email address if provided, telephone number, responses to project questions, project description, and text message consent.
• Correspondence: your email address and the content of any message you send us.

3.2 Information We Generate

• Transcripts of your Recordings and the requests we derive from them.
• Designs, meaning images of proposed remodels generated from your Photographs, and the instructions used to generate them.
• Estimates of the cost of the work shown in a design.

3.3 Information Collected Automatically

• Device Information: device identifiers, App version, device model, and operating system.
• Usage and Log Information: the features you use; the dates, times, and duration of use; your IP address; and technical, error, and performance data recorded by our systems.
• Capture Information: the time each Photograph was taken and whether it was taken manually. Motion sensor data used to detect a steady camera is processed on your device and is not transmitted to us.
• Device Location: if you choose to fill in your Property Address from your current location and allow location access, the App uses your device’s location once to look up the street address at that location. We keep the resulting address, not your device’s location coordinates.
• Site Information: your IP address, browser type, pages viewed, interactions with the Site, and information associated with advertising attribution and measurement, which may include browser or advertising identifiers.

3.4 Information from Third Parties

We may receive information from our service providers, advertising and analytics partners, home improvement professionals, and other third parties that provide services in connection with the Services.

3.5 Information We Do Not Collect

We do not store or track your device’s precise geolocation; we use it only as described in Section 3.3 to look up your Property Address when you choose. We do not collect payment card information or government identification numbers. We do not create or collect voiceprints, face geometry, or other biometric identifiers or biometric information. Recordings are used to transcribe and interpret what you say and provide the Services.

4. How We Use Your Information

We use Personal Information to:

• provide the Services, including selecting Photographs, transcribing and interpreting Recordings, generating designs and estimates, storing projects, and enabling sharing;
• estimate project costs for your property’s location and determine whether we and the home improvement professionals we work with can serve your property;
• verify your identity and maintain your account;
• connect you with home improvement professionals at your request;
• communicate with you about your projects, quote requests, and the Services;
• maintain and improve the Services, including by reviewing User Content, transcripts, and designs to evaluate result quality and correct errors;
• measure the effectiveness of our advertising, attribute conversions, and optimize our advertising campaigns;
• detect and prevent fraud, abuse, and security incidents and enforce our terms; and
• comply with law and protect our rights and the rights of others.

5. Artificial Intelligence

We use third-party artificial intelligence service providers to process Photographs and Recordings on our behalf for purposes such as transcribing Recordings, interpreting your requests, selecting Photographs, and generating designs and estimates. We do not use User Content or transcripts to train or fine-tune artificial intelligence models.

Dictated edits may be converted to text using your device’s speech recognition or third-party speech recognition services.

Designs and estimates are generated using artificial intelligence for informational purposes only and may not reflect what can be built, what applicable codes permit, or actual project cost.

6. How We Disclose Your Information

We may disclose Personal Information as follows:

Service Providers. We disclose Personal Information to service providers that perform services on our behalf, including providers of cloud hosting and storage, artificial intelligence processing, mapping and address lookup, analytics and performance monitoring, communications and telephone verification, sign-in and account authentication, and other technology services necessary to operate the Services. For example, after you verify your telephone number, Google Firebase Authentication issues and refreshes the credential that keeps you signed in; it holds an account identifier we assign, not your telephone number. Address suggestions and the address lookup for your current location are provided by Apple Maps, which receives the text you type into the address search or your device’s location for that lookup.

Home Improvement Professionals, at Your Direction. When you submit a quote request, we may disclose your Quote Request Information, telephone number, Photographs, transcript, designs, and estimate to home improvement professionals that may be able to provide services for your project and to partners that help match homeowners with such professionals. They may contact you about your project, and their use of your Personal Information is governed by their own privacy practices. We may receive compensation if you engage a home improvement professional through RemodelCam.

Shared Links. Anyone with a share link you create can view the before and after images, room type, and style, but not your name, telephone number, ZIP code, Property Address, Recordings, transcripts, or quote request responses. You may disable a share link at any time.

Advertising and Analytics Partners. We may disclose Personal Information and information about your interactions with the Services to advertising and analytics partners for purposes such as measuring the effectiveness of our advertising, attributing conversions, and optimizing our advertising campaigns. This information may include contact information or identifiers, including information that has been hashed, device and browser information, advertising or attribution identifiers, and information about actions you take through the Services.

Legal Reasons. We may disclose information to comply with law, legal process, or government requests; enforce our agreements; or protect the rights, property, or safety of RemodelCam, our users, or others.

Business Transfers. We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our assets.

With Your Consent. We may disclose information for other purposes with your consent or at your direction.

7. Text Messages and Telephone Calls

We send a one-time verification code by text message when you verify your telephone number. We will not send marketing messages to that number without your consent.

By submitting a quote request with “Hear back faster via text” enabled, you expressly consent to receive text messages and telephone calls about your project from RemodelCam and the home improvement professionals with which we match you, at the number you provided, including by automated technology. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Canadian residents receive commercial electronic messages only with express consent. Each identifies RemodelCam and includes an unsubscribe mechanism, which we honor within ten (10) business days.

8. Data Retention

We retain Personal Information for as long as reasonably necessary to provide the Services, maintain your account and projects, fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, prevent fraud and abuse, and enforce our agreements. The retention period varies depending on the nature of the information and the purpose for which it was collected.

When you delete your account, we initiate deletion of Personal Information associated with your account. Photographs, Recordings, transcripts, designs, and other User Content associated with your account are deleted or de-identified within thirty (30) days.

We may retain certain information after account deletion where reasonably necessary to comply with applicable law, maintain records of quote requests and transactions, resolve disputes, prevent fraud or abuse, enforce our agreements, or protect our legal rights. For example, we may retain your telephone number and limited account information for fraud and abuse prevention.

Information previously disclosed to home improvement professionals or other third parties at your direction may be retained by those parties in accordance with their own privacy practices and is not deleted when you delete your RemodelCam account.

Information may also remain for a limited period in backups and archival systems before being deleted in accordance with our standard backup practices.

9. Your Choices

• Projects and account: You may delete individual projects or delete your account through the App. Account deletion will result in deletion of associated Personal Information as described in Section 8.
• Share links: You may disable a share link through the Services.
• Text messages: You may reply STOP to applicable text messages to opt out.
• Device permissions: You may revoke camera, microphone, speech recognition, photo library, motion, or location access through your device settings. Some features may not work without these permissions.
• Advertising and tracking: Where applicable, you may control whether the App permits tracking through Apple’s App Tracking Transparency controls. You may also exercise applicable rights to opt out of certain advertising-related uses or disclosures of your Personal Information through the methods we make available in the Services or by contacting us.
• Privacy requests: You may contact us at privacy@remodelcam.com to request access to, correction of, or deletion of your Personal Information.

Residents of certain U.S. states and Canada may have additional rights as described in Sections 15 and 16.

10. Data Security

We use administrative, technical, and physical safeguards, including encryption in transit and access controls, designed to protect Personal Information. No transmission or storage method is completely secure, and we cannot guarantee the security of your Personal Information.

11. Children

The Services are intended only for individuals who are at least eighteen (18) years old and have reached the age of majority where they reside. We do not knowingly collect Personal Information from children under thirteen (13) and will delete any we learn we have collected. Contact privacy@remodelcam.com if you believe a child has provided us Personal Information.

12. Location of Services and Data Transfers

The Services are offered in the United States and Canada, excluding Quebec, and are not intended for residents of Quebec.

Personal Information may be stored and processed in the United States and in other countries where we or our service providers operate and may be accessible to courts, law enforcement, and national security authorities in those countries.

13. Changes to This Policy

We may update this Policy from time to time and will revise the “Last Updated” date when we do. We will provide notice of material changes as required by applicable law.

14. Contact Information

NexusBird, Inc.
Attn: Privacy Officer
2261 Market Street PMB5237
San Francisco, CA 94114
privacy@remodelcam.com

15. Additional Disclosures for Residents of Certain U.S. States

This Section applies to residents of California and other states with applicable comprehensive consumer privacy laws (“State Privacy Laws”).

15.1 Categories of Personal Information

Depending on how you interact with the Services, we may collect the following categories of Personal Information from the sources and for the purposes described in Sections 3 and 4:

• Identifiers and contact information, such as your name, telephone number, email address, Property Address, device identifiers, and IP address. We may disclose this information to service providers, home improvement professionals, and advertising and analytics partners as described in this Policy.
• Customer and account information, such as your name, telephone number, email address, and account authentication information. We may disclose this information to service providers and home improvement professionals as described in this Policy.
• Audio, electronic, and visual information, such as Recordings, Photographs, and designs. We may disclose this information to service providers, including artificial intelligence service providers, and home improvement professionals as described in this Policy.
• Location information, such as your ZIP code and Property Address. We may disclose this information to service providers and home improvement professionals as described in this Policy.
• Internet, device, and network activity, such as usage information, log information, browser information, device information, and interactions with the Services. We may disclose this information to service providers and advertising and analytics partners as described in this Policy.
• Inferences and project information, such as rooms, styles, project interests, and requested changes. We may disclose this information to service providers and home improvement professionals as described in this Policy.

15.2 Sensitive Personal Information

We use account authentication information to verify your identity and secure your account. User Content you submit may contain other sensitive information. We do not use such information for the purpose of inferring sensitive characteristics about you.

15.3 Sale, Sharing, and Targeted Advertising

We do not sell Personal Information for money.

We may disclose certain Personal Information to advertising and analytics partners for purposes such as measuring the effectiveness of our advertising, attributing conversions, and optimizing our advertising campaigns. Depending on applicable law, these disclosures may constitute “sharing,” “targeted advertising,” or a “sale” of Personal Information.

Where applicable, you may opt out of the sale or sharing of your Personal Information and the processing of your Personal Information for targeted advertising through the methods we make available in the Services or by contacting us at privacy@remodelcam.com. Where required by applicable law, we also recognize applicable browser-based opt-out preference signals, such as Global Privacy Control.

We do not knowingly sell or share the Personal Information of consumers under sixteen (16).

15.4 Your Rights

Depending on where you reside and subject to applicable law and exceptions, you may have the right to:

• know and access Personal Information we have collected about you, including information about its sources, purposes, and recipients;
• request deletion or correction of your Personal Information;
• obtain a portable copy of certain Personal Information;
• opt out of the sale or sharing of Personal Information, targeted advertising, and certain profiling;
• appeal certain decisions regarding your privacy requests; and
• not be discriminated against for exercising applicable privacy rights.

To exercise applicable rights, contact us at privacy@remodelcam.com or use any privacy request methods we make available through the Services. We may need to verify your identity before completing a request. An authorized agent may submit certain requests on your behalf where permitted by applicable law.

If we decline a request and applicable law provides a right to appeal, you may appeal by emailing privacy@remodelcam.com with “Appeal” in the subject line.

16. Additional Disclosures for Residents of Canada

This Section applies to residents of Canada, excluding Quebec, under applicable Canadian private-sector privacy laws and Canada’s Anti-Spam Legislation.

Accountability. NexusBird, Inc. is responsible for Personal Information under its control. Our Privacy Officer is accountable for our compliance and can be reached as set out in Section 14.

Consent. We obtain consent as required by applicable law for the collection, use, and disclosure of Personal Information. You may withdraw consent, subject to legal or contractual restrictions and reasonable notice, by deleting projects or your account or by contacting our Privacy Officer; we may then be unable to provide some or all of the Services.

Transfers. Your Personal Information may be stored in the United States and processed there and elsewhere by our service providers, subject to applicable local law, including access by courts, law enforcement, and national security authorities.

Access and Correction. You may request access to, and correction of, your Personal Information, subject to applicable law. We may verify your identity before responding.

Complaints. You may contact our Privacy Officer regarding questions or complaints about our privacy practices or contact the applicable Canadian privacy regulator.